If you are involved in an accident and are injured whilst a passenger on a bus it is possible to make a claim against the person who caused the accident. However, one needs to be able to prove negligence on the part of either the Bus Driver or any other motorist or party involved.
You should always take details of the bus you were travelling on, the time and place of the accident and the name or number of the driver and the registration number and route number of the bus. You should try to obtain details of any witnesses to the accident, such as other passengers on the bus. If another driver was responsible for the incident then you should obtain their name and address and vehicle details also.
It may be wise to involve the police if you are injured, as all injury accidents should be notified to the police.
Any injury should be reported to the driver immediately and to the bus operator or company as soon as possible after the accident. You should always keep your ticket to prove that you were on the bus in question at the time of the incident.
All buses are required to insure in accordance with the Road Traffic Act 1988, just the same as private cars, although some bus companies may be self insured. This does not affect your right to claim.